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The marketing implications of the crisis management of the two major airlines

In recent months, an Air China passenger plane almost crashed into a mountain, and the incident cannot help but remind people of a similar incident last year when the Shenzhen Airlines passenger plane almost crashed into the Big Buddha. In the face of a similar “public disaster”, the two airlines have chosen different ways to deal with it, and the final public reaction and impact are also very different. Shenzhen Airlines later admitted its negligence, saying that it had tentatively designated the pilots involved and promised to review and strengthen safety training, while Air China tried to cover up the…

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Hong Kong is up to the era of going out without cash!

In late August, the HKMA granted the first batch of five SVF licences, namely Alibaba Alipay Wallet, WeChat Pay, Tap&Go, TNG e-Wallet and Octopus Easy Wallet. However, most people in Hong Kong do not have a deep understanding of stored value payments, so the popularity is far less than that of nearby areas. For example, in Hangzhou, China, the birthplace of Taobao Alibaba and known as the “largest mobile payment city”, a German recently experienced the convenience of going out without cash. When he visited Hangzhou in August, he tested the power of the “largest mobile payment city”, using only…

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Shenghua Online Limited was awarded the Outstanding Business Partner Award for SMEs in Hong Kong

According to the Hong Kong Trade and Industry Department, in March 2017, there were about 320,000 small and medium-sized enterprises (SMEs) in Hong Kong, accounting for more than 98% of the total number of commercial units in Hong Kong, and providing employment opportunities for nearly 1.3 million people, accounting for about 46% of the total employment in Hong Kong (excluding civil servants). The success of SMEs is not only due to their own creativity and efforts, but also to the partners behind them. The “Hong Kong SME Business Excellence Partner 2017” Award Presentation Ceremony “SME Business Direction and Development Opportunities”…

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HKCS IT Career Expo 2016

IT career talk CIO、IT professionals, IT entrepreneurs and academics will share some hands-on experience, from resume writing skills, introducing the latest and most popular IT jobs and path of getting into the industry, professional training, as well as startup experience and fund raising ways-will share all in the talk! Career talk topics: 10:30-15:15 Perspective of IT industry- financial technology Mr. Alex Cheung – Director of Platform Strategy, Infocast Limited Mr. Leo Tong, General Manager – Wellchamp Capital Limited & Vice Chairperson, Financial Technologies Special Interest Group, Hong Kong Computer Society 12:00 – 12:45 Perspective of IT industry-digital marketing Mr. Baniel…

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How to effectively manage your brand reputation on the web

In the previous article, we discussed the importance of social media monitoring, and this time we will continue the discussion in the previous part about managing a brand’s online reputation. To manage brand reputation on the Internet, we need to start with three steps: first, we need to start with doxxing (Monitoring) to find out what netizens talk about the brand and why they are dissatisfied with it; the second is to wash the bottom (Repair), downplaying and optimizing the past and present bad reviews and scandals on the Internet; The third is to reveal the bottom (Reveal), and further…

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How to manage brand reputation online effectively

In the previous article, we discussed the importance of Social Media Monitoring. Let’s continue with this topic and discuss further about how to manage a brand’s reputation on the Internet. To manage one brand’s online reputation well, there are three steps to begin with. The first step is 『monitoring』 which can help find out the online discussions about the brands and what makes the netizens so unsatisfied. The second step is to 『repair』 which trivialize and optimize the negative comments and scandals on the Internet from the past to the present. The third step is to 『reveal』 which can further…

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Monitoring brand messaging is becoming more global

Under the influence of globalization, the news and PR events of the same brand in different regions will affect each other, and the so-called whole body is involved, and the relevant information of the brand in any country cannot be ignored. Before posting any advertisements and messages, you should pay attention to the latest news of your brand in other regions, otherwise you will be very busy with PR when you step on a landmine. Taking Samsung’s latest flagship phone, the Galaxy Note 7, as an example, after the phone was launched in mid-August, suspected battery explosions occurred in various…

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In this new age of social media, PR marketing must be both sensible

Recently, Mannings has caused controversy among many netizens because of the fact that he “still filed a complaint when the cleaner’s mother-in-law mistakenly took the stamps”. Afterwards, Mannings responded on its Facebook page, saying that the case had entered the judicial process and it was inconvenient to comment, and that he respected the spirit of the rule of law in Hong Kong and believed in the court’s judgment, which eventually added fuel to the fire, causing a “Guan Gong disaster” and greatly affecting its reputation. The core reason for this disaster is that Mannings has responded to the crisis in…

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Baidu knows that “Du Niang” has become indispensable to life

Panda is a native of Hong Kong, and his first trip to the mainland was when he was sent by the Hong Kong headquarters to a Beijing subsidiary on a business trip. One of the things that Panda often hears during this trip is to find Du Niang. Panda has been confused for the past few days. Until one day, a colleague in Beijing wanted to take Panda to eat Beijing’s famous delicacy Peking duck, and when he saw his colleague directly take out his mobile phone and type “where is the most authentic roast duck in Beijing” in Baidu,…

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Three attitudes under big data trading

Nowadays, whether it is your mobile phone or computer, you may have all kinds of informative data. Gathering sand into a tower, these huge amounts of data can become big data, providing merchants with accurate development direction and obtaining greater profits. Because of this, big data has become one of the most valuable commodities in the market. However, different big data owners in the market have different attitudes towards trading. This can be divided into three categories: trading insulators, market participants, and value dismissors. A transaction insulator is a data owner who feels that his information is unique and important,…

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